Sales:
(859) 568-3214
Service:
(859) 228-7001
Parts:
(859) 371-7566
Sales: Closed
Your Chevrolet was built to a specific standard, and keeping it running at that standard means trusting it to people who actually know the vehicle. At Tom Gill Chevrolet, drivers in Florence, KY get exactly that: factory-level care from a BBB Accredited dealership that has been serving the greater Cincinnati and Northern Kentucky region since 1996. Schedule your service appointment online and experience the difference certified service makes.
Located at 7830 Commerce Drive in Florence, KY, Tom Gill Chevrolet is a full-service dealership with a dedicated service department staffed by factory-trained technicians who understand every system in your vehicle. Whether you drive a Silverado, Equinox, Malibu, or an EV like the Blazer EV, the service department is equipped to handle it.
One of the strongest reasons drivers keep coming back is convenience. Instead of splitting visits between a quick-lube shop, a tire center, and a specialty mechanic, you can handle nearly everything your vehicle needs in a single location. Engine diagnostics and transmission work are both available here, right alongside your routine maintenance.
Regular oil changes are one of the simplest ways to extend engine life. Skipping them allows contaminants to build up and accelerate wear on internal engine components. At Tom Gill Chevrolet, oil changes are performed using the right oil type and viscosity for your specific model. Fluid services cover coolant and transmission fluid to keep all vehicle systems operating as designed.
Preventive maintenance is where the long-term value really shows. Multi-point inspections catch small issues before they become expensive repairs. When technicians are trained specifically on Chevrolet vehicles, they know exactly what to look for and where.
Brakes are non-negotiable when it comes to safety. Allowing pads to wear past their service limit damages rotors and increases stopping distances. The service department checks pad thickness and rotor condition to make sure your stopping power is exactly where it should be, and any issues with calipers or lines are addressed before they compromise your safety.
Tire rotation promotes even wear across all four tires, extending their lifespan and keeping your ride balanced. Battery service is especially relevant given the range of temperatures Northern Kentucky sees throughout the year. Cold winters can push a marginal battery to failure, and summer heat accelerates the same deterioration. Drivers throughout Florence, Burlington, and Erlanger count on the service department to catch these issues before they leave you stranded.
When your check engine light comes on, guesswork is not acceptable. Tom Gill Chevrolet uses Chevrolet-specific diagnostic software to pull accurate codes and trace problems to their root cause, whether it's an engine sensor, a fuel system issue, or something more involved. Technicians are also trained to properly calibrate advanced driver assistance systems (ADAS), which require model-specific knowledge to reset and verify after certain repairs.
Transmission service and repair are handled with the same precision, keeping your shifting smooth and your drivetrain protected. For owners of newer Chevrolet vehicles, keeping up with manufacturer-scheduled service intervals using genuine OEM parts helps maintain your warranty coverage and keeps your vehicle compliant with GM's guidelines.
Technician training and parts quality are where a dedicated Chevrolet service center genuinely separates itself from a general repair shop. Every technician at Tom Gill Chevrolet goes through factory training specific to Chevrolet vehicles. They work with Chevrolet-specific diagnostic tools and understand model-specific failure patterns, including how to calibrate ADAS features correctly after certain repairs. That depth of training is not something a generalist shop can replicate from a generic manual.
When a repair requires replacement parts, the service department uses genuine OEM Chevrolet components. OEM parts are manufactured to the same tolerances as the originals, which means they fit correctly, perform reliably, and maintain your warranty compatibility. Aftermarket parts vary widely in quality and tolerances, and using them can create fit issues or void coverage on related systems.
This commitment to OEM parts is built into the Tom Gill Advantage, the dealership's ownership benefit program that also includes perks like free lifetime oil changes and tire rotations. Service specials are also available to help customers save throughout the year. When you buy at Tom Gill and service there, the long-term value of ownership increases considerably.
Book your appointment online to take advantage of current service specials and keep your vehicle on schedule.
Getting your car serviced should fit into your life, not disrupt it. Tom Gill Chevrolet has built a service process that respects your time and removes friction at every step.
Booking your appointment is straightforward through the online service portal. You can choose your service type, pick a time that works, and show up prepared without any back-and-forth phone calls. If you'd rather speak with someone directly, you can reach the service department at (859) 228-7001.
Service hours run Monday through Friday, 7:30 AM to 6:00 PM, and Saturday from 7:00 AM to 3:00 PM. Shuttle service is available if you need to drop your car off and get on with your day. For longer repairs, loaner vehicles keep you moving without interruption.
Tom Gill Chevrolet has been part of the Florence community for nearly three decades, BBB Accredited since 1988 and dealership-certified since 1996. Drivers from Florence, Cincinnati, Burlington, Erlanger, and communities throughout Northern Kentucky continue to choose the dealership not just for vehicle purchases but for ongoing service as well.
The dealership is part of the Tom Gill Auto Group, led by President Thomas A. Gill, and carries the values of a family-owned business into every service interaction. Customers regularly highlight the professionalism of the service department and the straightforward explanations of what's needed and why.
Staying current with your vehicle's maintenance schedule is the most effective way to protect your investment and avoid larger repair costs later on. At Tom Gill Chevrolet, factory-trained technicians use genuine OEM parts and work around a scheduling process built around your life.
Whether you're due for a routine oil change, need brake work, or want a full diagnostic check on a warning light, the service department is ready. Schedule your service appointment online, or contact us to speak with the service department directly. You'll find us at 7830 Commerce Drive, Florence, KY 41042.
